Zap the Gaps!In the bestselling tradition of The One Minute Manager, Zap the Gaps combines a fastmoving business parable with stepbystep instructions for implementing the GAPS approach to problem solving. Managers at all levels within organizations often see a problem and jump to a solution. Many times the solution does not solve the problem, because the manager did not uncover the root causes of the problem. In Zap The Gaps, Bill Ambers, the Director of Customer

you can focus on the eating

I live in a barn

decides to defect from their life together and their three children: Gabe

delicious words\" (Library Journal)

Words are how we persuade

a new Ripper is on the loose

yet scrupulously honest depiction of a land and people in turmoil

When her father developed Type 2 diabetes

He misses the time when his mother was employed

Life-Changing Basketball on and off the Court: Night Hoops throws two teens from different worlds together

this exciting and vividly realized work of science fiction will make you believe in the impossible

suspicion soon turns close to home – to the two people who should do everything to keep her safe